Guest Services Specialist

Overview: A Guest Services Specialist is directly responsible for all revenue goals associated with an assigned account base of existing season ticket holders, focusing on renewals and retention, referrals, add-ons and upgrades. A Guest Services Specialist will focus on creating relationships with assigned account base by being pro-active to anticipate the needs of their assigned account base. This is achieved by providing world class service, learning about and developing excellent relationships with accounts, and delivering customized communications, events, programs, and benefits to the team’s season ticket holders.   Please note this is a Sales and Service position.


 

Responsibilities:

 

Minimum Requirements: